Contact Google Law Enforcement Compliance Guide

Google LLC

Submit your legal requests through the Law Enforcement Request System (LERS). The system requires each user to register for a unique account to submit legal requests. Register for an account at https://support.google.com/legal-investigations/contact/LERS

Emergency Disclosure Request (EDR) : To submit an Emergency Disclosure Request (EDR) regarding a situation involving imminent danger of death or serious physical injury and the normal disclosure process is insufficient to address the threat, please download this form <https://storage.googleapis.com/support-kms-prod/pJjLGuwauY5YJXwHdwapvOmF4NfimlE2QYzk>, fill it out completely, have it signed by a sworn government official, and submit it via your Law Enforcement Request System (LERS) account. If you do not have a LERS account or are experiencing issues submitting via LERS, email the form to [email protected].
When applicable, please provide us with evidence of the threat, such as a live YouTube or Blogger URL, or a copy of a Gmail message with full message headers https://support.google.com/mail/answer/29436. This information is important in helping us determine if the threat at issue actually originated from the requested account. If the Google Account sought was identified by a third-party provider, provide a copy of the production from the provider or include a list of other identifiers (name, phone number, IP address, etc.)

Many providers utilize unverified email addresses, and therefore this other information will assist in processing your EDR. If you are submitting this form outside of normal business hours (9am-5pm CST Monday through Friday) and you have not already spoken to Google Legal Support regarding this matter, you may call +1-650-417-9011 and leave a message, as submissions are only reviewed during normal business hours.

Further information regarding EDRs can be found at g.co/emergencylegalhelp. From Googles LERS FAQ: https://lers.google.com/u/2/app/faq “Notwithstanding Title 18, United States Code, Section 2252A [or similar statute or code] Google shall disclose responsive data, if any, by delivering encrypted files through Google’s Law Enforcement Request System”

Questions can be emailed to [email protected] Google Pay: – Google Pay records are obtained through Google Payment Corporation – Google Payment Corporation has a policy to notify the user unless prohibited by law or process is accompanied by a judge signed non-disclosure order – Payment Corporation subpoenas can be sent to Google through the LERS portal [email protected]

Submit your legal requests through the Law Enforcement Request System (LERS). The system requires each user to register for a unique account to submit legal requests. Register for an account at https://support.google.com/legal-investigations/contact/LERS

Emergency Disclosure Request (EDR) :
To submit an Emergency Disclosure Request (EDR) regarding a situation involving imminent danger of death or serious physical injury and the normal disclosure process is insufficient to address the threat, please download this form, fill it out completely, have it signed by a sworn government official, and submit it via your Law Enforcement Request System (LERS) account. If you do not have a LERS account or are experiencing issues submitting via LERS, email the form to [email protected]

When applicable, please provide us with evidence of the threat, such as a live YouTube or Blogger URL, or a copy of a Gmail message with full message headers. This information is important in helping us determine if the threat at issue actually originated from the requested account. If the Google Account sought was identified by a third-party provider, provide a copy of the production from the provider or include a list of other identifiers (name, phone number, IP address, etc.) Many providers utilize unverified email addresses, and therefore this other information will assist in processing your EDR.

If you are submitting this form outside of normal business hours (9am-5pm CST Monday through Friday) and you have not already spoken to Google Legal Support regarding this matter, you may call +1-650-417-9011 and leave a message, as submissions are only reviewed during normal business hours. Further information regarding EDRs can be found at g.co/emergencylegalhelp.

From Googles LERS FAQ:
https://lers.google.com/u/2/app/faq
“Notwithstanding Title 18, United States Code, Section 2252A [or similar statute or code] Google shall disclose responsive data, if any, by delivering encrypted files through Google’s Law Enforcement Request System”

Oct 2016: telephone number listed for google and the message said the number has changed. The message said the new number is (844)383-8524 or (650)417-9011

Questions can be emailed to [email protected]

Google Pay:
– Google Pay records are obtained through Google Payment Corporation
– Google Payment Corporation has a policy to notify the user unless prohibited by law or process is accompanied by a judge signed non-disclosure order
– Google Payment Corporation subpoenas can be sent to them through the LERS portal

[email protected]